Deposits are NON-REFUNDABLE. You may reschedule without losing your deposit if you give us at least a 48 hour notice before your scheduled time. Your deposit will be applied to the rescheduled date. Any reschedules made within 48 hours of your reservation will result in forfeiture of your deposit.
If we make a determination that your skydive must be rescheduled to a different date due to the weather or other factors beyond our control, we will work with you to reschedule your jump on a mutually acceptable date or, at your option, give you a refund minus a $10 service charge.
If any member of our staff determines that you are unfit to skydive for reasons other than your own misconduct (misconduct includes drinking, drug use, failure to follow instructions given to you by your tandem skydiving instructor or any member of our staff, etc.), a full refund will be given. If you are not permitted to skydive due to your own misconduct, you will forfeit the entire purchase price.
Tandem Skydive Gift Certificates/Jump Certificates
Gift Certificates and Jump Certificates for tandem skydives are valid for one year from the date of purchase and are non-refundable. Gift Certificates and Jump Certificates for tandem skydives are transferable.
No cash refunds are given for jump tickets. Any unused balance will be carried on your account until used. Balances are transferable.
This refund policy is subject to change without notice.